Traveler Information & Assistance
For Traveller inquiries and assistance – including COVID-19, ID requirements, check-in times, baggage concerns, flight status, flight reservations, flight destinations, delayed flights, please contact your airline:

• WestJet 
• Swoop
• Flair Airlines

Security Screening
All passenger screening is performed by Canadian Air Transport Security Authority agents; the Airport Authority is not involved in the passenger screening process or screening operations.

For questions or concerns related to security screening or carry restrictions, please contact the Canadian Air Transport Security Authority (CATSA).

Noise Concerns
Transport Canada is the regulatory body that oversees all airspace related matters and administers the aircraft noise standards, working with third parties such as Health Canada, NAV CANADA and the International Civil Aviation Organization (ICAO).

For aviation noise concerns related to aircraft in flight, please contact Transport Canada directly at 1-800-305-2059 or visit their website.

For concerns regarding aircraft on airport property, please complete the below form to send us an email.

Airport inquiries:

• Parking
• Ground Transportation
• Lost & Found
• Land Development
• Advertising
• Pilot Information
• Employment
• Purchasing

For more information, view Frequently Asked Questions.  

For all other inquiries, please complete the email form below and a representative from the Airport General Manager's Office will be happy to assist. Please note, the Airport General Manager's Office is open Monday to Friday (8:00 AM - 4:00 PM) with closures on statutory holidays. 

Page 1 of 1
First Name Last Name Email Address  Enter a valid email address. Example: name@company.com Telephone Number  Enter a valid phone number. Example: 123-456-7890 Comments/Question