For general traveler inquiries and airline assistance – including ID requirements, check-in times, baggage concerns, flight status, please contact the airline directly:

• WestJet 
• Flair Airlines 
• Swoop
• Air Canada
• Island Express

All passenger screening is performed by Canadian Air Transport Security Authority agents (CATSA is the Crown Corporation responsible for securing specific elements of the air transportation system – from passenger and baggage screening to screening airport workers); the Airport Authority is not involved in the passenger screening process or screening operations. For questions or concerns related to security screening or carry restrictions, please contact CATSA directly.

• Canadian Air Transport Security Authority (CATSA)

For Airport inquiries related to:

• Parking
• Ground Transportation
• Lost & Found
• Land Development
• Advertising
• Pilot Information
• Hours of Operation

Please click the above links to view the web page details.  

For all other inquiries please complete the email form below and a representative from the Airport General Manager's Office will be happy to assist. Please note, the Airport General Manager's Office is open Monday to Friday (8:00 AM - 4:00 PM) with closures on statutory holidays. 

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