For traveller inquiries and assistance – including COVID-19, ID requirements, check-in times, baggage concerns, flight status, flight reservations, flight destinations, delayed flights - please contact your airline:
All passenger screening is performed by Canadian Air Transport Security Authority agents; the Airport Authority is not involved in the passenger screening process or screening operations. For questions or concerns related to security screening or carry restrictions, please contact the Canadian Air Transport Security Authority (CATSA).
Airport inquiries:
For more information, view Frequently Asked Questions. For all other inquiries, please complete the email form below and a representative from the Airport General Manager's Office will be happy to assist. Please note, the Airport General Manager's Office is open Monday to Friday (8:00 AM - 4:00 PM) with closures on statutory holidays.